CX – Trackita

Sitecore Experience Commerce

Sue Hay — Wed, 13 Jan 2021 01:33:17 +0000

Apptus eSales

Sue Hay — Wed, 13 Jan 2021 01:33:16 +0000

Apptus eSales is an eCommerce add-on that allows ecommerce-based businesses to personalize the customer experience based on search and navigation behaviors. Key features include predictive analytics, machine learning and a recommendation engine.

Rokt

Sue Hay — Wed, 13 Jan 2021 01:33:08 +0000

Rokt, a technology platform from the company of the same name in New York, uses real time data and decisioning to deliver the next best action for each person in each Transaction Moment. The vendor states their next best action offers help users forge deeper relationships with customers and generate…

RichRelevance

Sue Hay — Wed, 13 Jan 2021 01:33:08 +0000

RichRelevance is a customer experience management tool used primarily for eCommerce personalization. It is built for enterprise retail companies who want to personal web content, search features, and product recommendations in online stores. The RichRelevance Personalization Graph aggregates key dat…

Prefixbox

Sue Hay — Wed, 13 Jan 2021 01:33:07 +0000

Prefixbox provides intelligent eCommerce Search solutions for mid to large-size enterprises.
The solution is designed to fit the various search needs of eTailers. The AI-powered products – all based on the vendor’s free, predictive Search Analytics platform -, are data-driven and continually learn …

Piano Composer

Sue Hay — Wed, 13 Jan 2021 01:33:07 +0000

Piano Composer, from Piano Software in New York, allows users to design, test, deploy, and manage audience experiences based on scenarios, rules, triggers, and conditions, all without IT. It presents out of the box loyalty and engagement solutions, and allows users to engage customer segments on th…

Raptor Services

Sue Hay — Wed, 13 Jan 2021 01:33:07 +0000

A complete suite of personalization solutions, tailored to the business, regardless of industry and size.

Raptor supports omnichannel market leader with behavioral recommendations using advanced algorithms, data mining and machine learning. The platform collects, learns and recognizes each individu…

Datatrics

Sue Hay — Wed, 13 Jan 2021 01:33:07 +0000

Datatrics is an Actionable Customer Data Platform that personalizes customer journeys on every touchpoint. Using a unified view of every visitor, its AI-powered algorithms predict which content needs to be served to which visitors, via which channel. The vendor states Marketers and Developers use Da…

RetailSense

Sue Hay — Wed, 13 Jan 2021 01:33:07 +0000

RetailSense from RecoSense is an AI-based e-commerce personalization platform that delivers personalized experiences helping shoppers find what they are looking for. It offers omnichannel personalization enabling marketers to run automated campaigns on email, push notifications, mobile applications,…

Anywhere Commerce+

Sue Hay — Wed, 13 Jan 2021 01:33:06 +0000

Capillary eCommerce Software is an omnichannel platform that enables brands to deliver mobile-first and fast shopping experiences using PWA capabilities. Leverage vertical-specific libraries to create custom user journeys & store-front. AI-powered recommendation & promotion engine leveraging…

Unbxd

Sue Hay — Wed, 13 Jan 2021 01:33:06 +0000

Unbxd is an AI-driven eCommerce search platform that understands shopper intent and connects them to the products they are most likely to buy, from the company of the same name in Mountain View. Additionally, Unbxd Product Information Management (PIM) offers a centralized, single source of truth for…

AiTrillion

Sue Hay — Wed, 13 Jan 2021 01:33:06 +0000

AiTrillion has expanded beyond its marketing research, and aims to provide leaders across the enterprise with the requisite business insights, advice and tools they need to achieve their goals and build the eCommerce store of tomorrow. The vendor boasts that since AiTrillion’s founding, they’ve beco…

Intellimize

Sue Hay — Wed, 13 Jan 2021 01:33:06 +0000

Intellimize, from the company of the same name in San Mateo, automatically optimizes websites to drive revenue and customer acquisition. The company’s AI dynamically personalizes mobile and desktop websites for each unique visitor in real time.

Doofinder Site Search

Sue Hay — Wed, 13 Jan 2021 01:33:06 +0000

Doofinder is an advanced search engine that which the vendor states helps ecommerces increase their sales up to 20%, and allows potential customers to quickly find what they are looking for in a online shop improving the user experience.A user can install Doofinder for 30 days for free to take contr…

SLI Systems

Sue Hay — Wed, 13 Jan 2021 01:33:05 +0000

SLI Systems headquartered in Christchurch offers a suite of e-Commerce site search and navigation, e-Commerce personalization, and ecommerce analytics designed to integrate with a variety of commonly used platforms (e.g. Magento) for retail and B2B eCommerce.

Productimize

Sue Hay — Wed, 13 Jan 2021 01:33:05 +0000

Productimize is an enterprise customization platform that offers end-to-end product configurator solutions to merchants in B2B and B2C spaces. Productimize Ultimate is the enterprise solution for merchants with high volume Products and SKU’s to manage their complex customization requirements. The ve…

Maya.ai

Sue Hay — Wed, 13 Jan 2021 01:33:05 +0000

Crayon’s maya.ai is a 3-sided AI & ML
engine for eccommerce personalization in the banking industry.

According to the vendor, maya.ai brings 3 key benefits to its clients:

1) #UnlockWallets
– The vendor says customer can drive 3-7% increase in spend.

2) #GetPersonal
– The vendor says custome…

Meiro

Sue Hay — Wed, 13 Jan 2021 01:33:05 +0000

Meiro is a Customer Data Platform (CDP) enabling users to connect customers’ data into actionable profiles. It identifies your users across various
touchpoints and bring their actions into a single customer record
through its proprietary identity resolution algorithm.

According to the vendor, Meir…

Constructor.io Search

Sue Hay — Wed, 13 Jan 2021 01:33:04 +0000

Constructor Search promises to improve conversions and revenue from onsite and in-app search, using search science and artificial intelligence,

Constructor’s cloud-based search-as-a-service solution uses natural language processing, machine learning-enhanced results ranking, collaborative personal…

Twik

Sue Hay — Wed, 13 Jan 2021 01:33:04 +0000

Twik is a cloud platform that tailors content and user experience (UX) according to each visitor’s demographical and behavioral data. It features tens of key performance indicators that you can target with based on real-time actions. Twik promises to understand your objectives as a site owner and se…

[24]7 Personalization

Sue Hay — Wed, 13 Jan 2021 01:33:04 +0000

[24]7.ai headquartered in San Jose offers the [24]7 Personalization customer journey and ecommerce solution.

Open Commerce GroopChooz

Sue Hay — Wed, 13 Jan 2021 01:33:04 +0000

Ascendum Solutions company Open Commerce offers GroopChooz, an ecommerce app which allows visitors to share and gain product information using social media and group voting.

Samba.ai

Sue Hay — Wed, 13 Jan 2021 01:33:04 +0000

Utilizing artificial intelligence, Samba automates and optimizes your marketing efforts across all of your touch points.

What if you automatically knew what your customers wanted to buy and could offer it to them exactly when they wanted it? You can, with Samba.

Integrate – The vendor says only…

Retargeting

Sue Hay — Wed, 13 Jan 2021 01:33:03 +0000

Retargeting is a marketing automation software solution offered by Retargeting.

SmarterHQ

Sue Hay — Wed, 13 Jan 2021 01:33:03 +0000

SmarterHQ is designed to allow brands to automate web and email personalization. The SmarterHQ personalization engine analyzes online and offline activity to respond to individual customers with personalized content. Customers include Eddie Bauer, eBags, Chico’s, and Finish Line. The vendor also say…

ES Engage

Sue Hay — Wed, 13 Jan 2021 01:33:03 +0000

Exchange Solutions provides clients access to ES Engage, an advanced customer engagement product that aims to help top enterprise retailers drive customer lifetime value by improving customer behaviors such as greater conversions, higher baskets, and longevity that drives top line revenue growth. Le…

GroupBy Cloud

Sue Hay — Wed, 13 Jan 2021 01:33:03 +0000

The GroupBy Cloud, from GroupBy headquartered in Toronto, includes the company’s search tool Searchandiser and Edgecase Enrich product data tool to improve the ecommerce site visitors experience and the site’s performance, as well as supply site personalization. Additionally the cloud includes SEO E…

Yieldify

Sue Hay — Wed, 13 Jan 2021 01:33:03 +0000

Yieldify is a personalization tool for eCommerce businesses. The product is used by 500 brands on more than 1,000 websites globally, including Marks and Spencer, Domino’s Pizza and Anthropologie.

HiConversion

Sue Hay — Wed, 13 Jan 2021 01:33:02 +0000

HiConversion is an online optimization platform that allows you to test multiple changes to your website’s look, feel, and functionality across multiple pages, segments, targeting rules, and devices. It then automatically displays the top performing versions of your site to each of these groups.

Certona Personalization Software

Sue Hay — Wed, 13 Jan 2021 01:33:02 +0000

Certona is a personalization platform that leverages customer data, including demographics and behavior, to deliver one-to-one real-time targeting across web, email, remarketing, mobile, contact center, and in-store interactions.

Criteo Customer Acquisition

Sue Hay — Wed, 13 Jan 2021 01:33:02 +0000

Criteo Customer Acquisition promises to help drive new customer conversions. Developed specifically for commerce and just recently released, Criteo Customer Acquisition uses powerful machine learning to identify new customers from existing ones based on their shopping patterns, browsing journeys, an…

Sparkfly

Sue Hay — Wed, 13 Jan 2021 01:33:02 +0000

Sparkfly is a digital, mobile promotions platform. It allows businesses to personalize offers, discounts and vouchers, and send them to customers’ mobile devices, to be redeemed via point of sale terminals. Promotions are personalized based on the individual consumer’s purchase history.

TargetBay

Sue Hay — Wed, 13 Jan 2021 01:32:54 +0000

TargetBay is an ecommerce personalization tool that offers four key capabilities:Reviews & QAAutomate review collection process by sending emails after every purchase and delivery.Moderate reviews to stop spammers and showcase only genuine user generated contentGoogle rich snippets to improve pr…

Bloomreach Experience (brX)

Sue Hay — Wed, 13 Jan 2021 01:32:53 +0000

Bloomreach Experience (brX) is a digital experience management suite, a headless experience cloud for commerce to deliver connected experiences, with tools to make each site visitor interaction personalized and relevant.

Barilliance

Sue Hay — Wed, 13 Jan 2021 01:32:53 +0000

Barilliance is an eCommerce personalization suite built around capabilities such as personalized retargeting emails, personalized product recommendations, and website personalization.

ContactPigeon

Sue Hay — Wed, 13 Jan 2021 01:32:53 +0000

ContactPigeon is an all-in-one marketing automation solution for eCommerce. It combines powerful features such as email marketing, dynamic pop-ups, segmentation, automation flows and real-time analytics for marketers to maximize results when it comes to visitor remarketing. We enable eCommerce and B…

Forma

Sue Hay — Wed, 13 Jan 2021 01:32:53 +0000

Forma is building photorealistic avatars, and its first application is to provide digital tryons for e-commerce shopping. The vendor says consumers are overwhelmed by choice in the digital world, which manifests in high customer acquisition costs, ‘I look nothing like your model’ complaints, short s…

Exponea

Sue Hay — Wed, 13 Jan 2021 01:32:52 +0000

Exponea is a Customer Data & Experience Platform with built-in marketing automation capabilities able to collect, analyze, and activate customer data in real-time.
The vendor says Exponea stands apart from other CDPs on 4 major points.
1. True Real-Time Data Across the Whole Platform
All data i…

Algolia

Sue Hay — Wed, 13 Jan 2021 01:32:52 +0000

Algolia in San Francisco, California offers enterprise search as a service.

Emarsys

Sue Hay — Wed, 13 Jan 2021 01:32:52 +0000

Emarsys is a customer engagement platform that allows users to automate personalized campaigns across channels, based on each individual consumer’s behavior. The suite’s capabilities include marketing automation, email marketing, customer engagement, customer intelligence and predictive recommendati…

LiftIgniter Real-time Personalization Platform

Sue Hay — Wed, 13 Jan 2021 01:32:52 +0000

LiftIgniter offers a real-time personalization platform that aims to empower marketers in eCommerce, Media and Consumer brands to leverage machine learning to deliver end to end personalization at scale for their consumers. The company says it helps enterprises transform their customer experiences a…

Searchspring

Sue Hay — Wed, 13 Jan 2021 01:32:52 +0000

Searchspring headquartered in Denver offers intelligent site search for customer facing web pages and ecommerce, providing product discvoery tools, navigation viacategory page, and other features to improve site navigation.

In February 2020, Searchspring merged with Nextopia to expand its product c…

Reflektion

Sue Hay — Wed, 13 Jan 2021 01:32:52 +0000

Reflektion is a customer centric personalization platform that optimizes customer experiences on an individual basis in real time.

Salesforce Marketing Cloud Interaction Studio (formerly Evergage + MyBuys)

Sue Hay — Wed, 13 Jan 2021 01:32:51 +0000

Companies use Interaction Studio to tailor interactions with customers and prospects to increase loyalty, engagement, and conversions. Using real-time cross-channel personalization and machine learning capabilities, Interaction Studio adds to Marketing Cloud’s robust customer data, audience segmenta…

Kameleoon

Sue Hay — Wed, 13 Jan 2021 01:32:51 +0000

Kameleoon is a personalization technology platform for real time omnichannel optimization and conversion. With features including A/B testing, user segmentation, customer behavior tracking and real time data, Kameleoon is designed to help businesses to increase online conversions and maximize revenu…

Episerver Digital Commerce

Sue Hay — Wed, 13 Jan 2021 01:32:51 +0000

The Episerver Digital Experience Cloud is designed to help marketers and merchandizers deliver omni-channel digital experiences that drive long-term growth. According to the vendor, with Episerver’s digital commerce solution, users can:Create consistent brand experiences by extending their visual b…

Webtrends Optimize

Sue Hay — Wed, 13 Jan 2021 01:32:51 +0000

Webtrends Optimize is a web optimization platform and is offered by the company of the same name. The product competes most often with Adobe Test and Target, Maxymiser, SiteSpect, and Optimizely.

Oracle CX Marketing (formerly Oracle Marketing Cloud)

Sue Hay — Wed, 13 Jan 2021 01:32:50 +0000

Oracle CX Marketing (formerly Oracle Marketing Cloud) is a solution designed to enable marketers to plan and execute automated marketing campaigns via email, display search, video advertising, and mobile while delivering a personalized customer experience for their prospects.

Qubit

Sue Hay — Wed, 13 Jan 2021 01:32:50 +0000

Qubit uses visitor history data to understand different user segments and serve personalized messages to segments using JavaScript. It is available as either a managed or self-service model. Data is collected using Qubit’s own Universal Variable data model, or by integrating the user’s existing mode…

Dynamic Yield

Sue Hay — Wed, 13 Jan 2021 01:32:50 +0000

Dynamic Yield calls itself an AI-powered Experience Optimization platform that promises to deliver individualized experiences at every customer touchpoint: web, apps, email, kiosks, IoT, and call centers. The platform’s data management capabilities provide for a unified view of the customer, allowin…

Monetate

Sue Hay — Wed, 13 Jan 2021 01:32:50 +0000

Monetate is a website optimization and personalization product. The company offers a strong product tailored to the needs of e-commerce and retailers. Customers are mostly enterprise brands.

AB Tasty

Sue Hay — Wed, 13 Jan 2021 01:32:50 +0000

AB Tasty is a SAAS application created for e-marketers that enables them to optimize their website and conversion rate without technical knowledge. They can test several versions of their pages to identify which one has the biggest impact on their business objectives, e.g. click-through rate on a ca…

Strikedeck

Sue Hay — Wed, 13 Jan 2021 01:31:36 +0000

Strikedeck, a Medallia company is a secure SaaS platform that helps the user build and operate an effective, efficient, and scalable customer engagement program. It is a purpose-built Customer Success platform that equips CSMs with the necessary tools to create a customer-centric culture around a pr…

Akita

Sue Hay — Wed, 13 Jan 2021 01:31:36 +0000

Akita is a Customer Success Management Platform designed to help you nurture, retain, and grow your customer base. The platform connects to over 100 of the leading Software-as-a-Service tools–from ActiveCampaign to Zuora–providing Customer Success Managers with one unified view of their customer dat…

Newired

Sue Hay — Wed, 13 Jan 2021 01:31:36 +0000

Newired is a digital adoption solution designed to allow companies and organizations to create seamless, smooth, and positive experiences for users, with interactive, step-by-step guidance or tooltips. With Newired, users are guided through the completion of tasks and processes, even complex ones, a…

JivoChat

Sue Hay — Wed, 13 Jan 2021 01:31:35 +0000

JivoChat is a combined live chat, VoIP, and business messenging service that integrates with email, Facebook, or other tools via API to provide a means to conduct omnichannel communication with customers.

Corporate Visions

Sue Hay — Wed, 13 Jan 2021 01:31:35 +0000

Corporate Visions headquartered in Reno offers B2B sales consulting teaching new business acquisition, as well as account growth and expansion, retention, and related skills.

SmartKarrot

Sue Hay — Wed, 13 Jan 2021 01:31:35 +0000

SmartKarrot is a customer success platform that enables subscription businesses and digital led enterprises achieve retention, adoption, up-sell and experience outcomes. A single platform connecting meaningful insights to actions. SmartKarrot enables capturing multiple touchpoints, and data to provi…

SentimarQ

Sue Hay — Wed, 13 Jan 2021 01:31:35 +0000

SentimarQ (Sentiment Analysis Tool) is designed as a one-stop solution to analyze and work upon ever-expanding customer data sets, spread across social media platforms, online review panels, sites, surveys-internal and external. It is presented as a way to listen to customer sentiments, and design s…

Voci, by Medallia (V-Blaze)

Sue Hay — Wed, 13 Jan 2021 01:31:35 +0000

Voci, now from Medallia (acquired May 2020) and formerly known as V-Blaze is an automated speech-to-text transcription product. Voci is intended to turn unstructured voice data into transcripts that can be integrated into analytics platforms. Voci is designed to enable users to improve agent quality…

Ask Inline

Sue Hay — Wed, 13 Jan 2021 01:31:34 +0000

Ask Inline is designed to help teams create and automate customer feedback campaigns using in-app or email based NPS and CSAT surveys. This solution includes surveys, customer segmentation, feedback tagging, and automated categorization.

Squelch

Sue Hay — Wed, 13 Jan 2021 01:31:34 +0000

Squelch, headquartered in Redwood City, offers their eponymous customer success and customer support tool, which aggregates data from a variety of sources (e.g. Box, Jira, etc.) to provide a complete picture of customer application or product usage, providing guidance for customer support agents.

Recruitive Ltd

Sue Hay — Wed, 13 Jan 2021 01:31:34 +0000

Recruitive offers a wide variety of end to end Recruitment Solutions, including ATS Software, Cloud Based Recruitment Software, Onboarding Software, and Careers Websites.The vendor says they provide HR Professionals, Recruiters and Hiring teams with innovative cloud based technology aimed at streaml…

Elevio

Sue Hay — Wed, 13 Jan 2021 01:31:34 +0000

Elevio’s knowledge platform is designed to intelligently deliver contextual content to customers. Elevio acts as a 24/7 automated support team, intelligently delivering in-app help to the right customer at the right time, and actively deflecting incoming support tickets. Elevio uses data to help con…

SatisMeter

Sue Hay — Wed, 13 Jan 2021 01:31:34 +0000

SatisMeter is a Net Promoter System (NPS) tool for web-based businesses. It is designed to help clients collect, analyse, and use feedback to improve customer experiences and build better products.

SatisMeter automates NPS surveys to their clients’ userbases with precision targeting and automation.…

Kapta

Sue Hay — Wed, 13 Jan 2021 01:31:33 +0000

Kapta is a customer success management platform with an account-based approach. The vendor describes Kapta as a key account management platform. It aims to help account managers chart out expectations and progress and report on how well goals are met for high-value customers. Kapta includes forecast…

Logicbox CRM

Sue Hay — Wed, 13 Jan 2021 01:31:25 +0000

LogicBox CRM is a cloud-based customer relationship management (CRM) software built around sales force automation, lead management, and pipeline forecasting capabilities.

UnifiedVU Single Customer View

Sue Hay — Wed, 13 Jan 2021 01:31:25 +0000

Single Customer View from UnifiedVU is a solution allows users to unify all their customer records into one UI.

Churnspotter

Sue Hay — Wed, 13 Jan 2021 01:31:25 +0000

Churnspotter from relatively new (2013) French big data / machine learning company PredicSis is a customer success management platform for SaaS companies and sellers of mobile apps wanting to retain customer interest and maintain subscriptions. By integrating data from Mixpanel, Stripe, and other da…

Vitally

Sue Hay — Wed, 13 Jan 2021 01:31:24 +0000

Vitally in New York offers an out of the box customer success platform designed to help B2B SaaS companies better understand their customers and drive customer experience, leading to better customer retention.

Userlane

Sue Hay — Wed, 13 Jan 2021 01:31:24 +0000

The technology developed by Userlane is designed to guide users through software like a GPS turn-by-turn navigation system. The vendor says this allows every user to operate even complex software on a professional level without any learning curve.Userlane includes interactive step-by-step guides, wh…

ServiceSource Customer Success

Sue Hay — Wed, 13 Jan 2021 01:31:24 +0000

The ServiceSource Customer Success platform is issued by ServiceSource International, a public San Francisco based company, dedicated to reducing churn from subscription customers. To that end it contains customer engagement health metrics and alerts to bring attention to customers in jeopardy, inte…

Sparked

Sue Hay — Wed, 13 Jan 2021 01:31:24 +0000

Sparked is a customer success management platform for SaaS companies that uses various intention modeling techniques to score customer loyalty and sentiment, and reduce churn.

Freshchat

Sue Hay — Wed, 13 Jan 2021 01:31:23 +0000

Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages. A leap from legacy live-chat, Freshchat helps businesses and its teams focus on a continuous and context-driven messaging experience.…

Delighted

Sue Hay — Wed, 13 Jan 2021 01:31:23 +0000

Delighted is a tool for quickly and easily gathering real time, actionable feedback from customers via email, web or SMS. Delighted uses the Net Promoter System to measure the customer journey, and takes care of all aspects of the customer feedback process from collection and analysis, through noti…

UserIQ

Sue Hay — Wed, 13 Jan 2021 01:31:23 +0000

UserIQ is a walkthrough tool that aims to empower SaaS companies to deliver what each user needs to be successful in every moment, starting with adoption.

According to the vendor, key benefits include:
effectively scale onboardingincrease feature usageaccelerate time-to-valueultimately drive more r…

Cisco Webex Experience Management (formerly CloudCherry)

Sue Hay — Wed, 13 Jan 2021 01:31:23 +0000

Cisco Webex Experience Management (formerly CloudCherry) is a real-time, omni-channel Customer Experience Analytics and Sentiment Mapping product that helps customer-facing brands track, measure and improve customer delight. The software is described by the vendor as a customizable, easy-to-use SaaS…

Amity

Sue Hay — Wed, 13 Jan 2021 01:31:23 +0000

Amity is customer success software. According to the vendor Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. Additionally, the vendor says Amity’s combination of real-time playbooks, intelligence and automation helps customer success organ…

WalkMe

Sue Hay — Wed, 13 Jan 2021 01:31:22 +0000

WalkMe is a Digital Adoption Platform (DAP) that promises to transform the user experience in “today’s overwhelming digital world.” Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe offers a transparent overlay that assists users to complete tasks easily within an…

Custify

Sue Hay — Wed, 13 Jan 2021 01:31:22 +0000

Custify is a customer success platform designed for B2B SaaS businesses. It helps users better meet customers’ needs, reduce churn and increase lifetime value. The user can see in-product usage insights as well as data from CRM, support, billing, and other systems in one place. Relevant customer su…

Planhat

Sue Hay — Wed, 13 Jan 2021 01:31:22 +0000

Planhat, headquartered in Stockholm, offers their modular suite of applications to subscription based businesses, providing customer success product usage health alerts and guidance, as well as revenue management for tracking subscriptions and business health.

Natero

Sue Hay — Wed, 13 Jan 2021 01:31:22 +0000

Natero is a customer success management platform for SaaS companies that relies on machine learning to judge what customers are at risk and what customers are ready to upgrade.

Gainsight

Sue Hay — Wed, 13 Jan 2021 01:31:21 +0000

Gainsight’s customer-centric technology aims to drive the future of customer success. The company’s Customer Cloud offers a set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together are designed to enable businesses …

Totango

Sue Hay — Wed, 13 Jan 2021 01:31:21 +0000

Totango is a customer success platform that is designed to help recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. According to the vendor, Totango is also…

ChurnZero

Sue Hay — Wed, 13 Jan 2021 01:31:21 +0000

ChurnZero’s real-time SaaS platform aims to help subscription businesses prevent customer churn. The platform integrates tightly with an organization’s CRM system and their application or service. In doing so, ChurnZero (1) allows the business to understand how their customers use their product, (2)…

Intercom

Sue Hay — Wed, 13 Jan 2021 01:31:21 +0000

Intercom is a contextual messaging system that supports live engagement with customers via text, chat, or email. It also supports triggered emails, customer segmentation and analysis, as well as integrations with MailChimp and Salesforce, and further extensibility via APIs and webhooks.

ClientSuccess

Sue Hay — Wed, 13 Jan 2021 01:31:21 +0000

ClientSuccess, from the company of the same name in Lehi, is presented by the vendor as a simple yet sophisticated solution for CSMs, and the Executive team. For the CSMs, ClientSuccess brings together the tools, best practices, insights and analytics needed to proactively manage customers. For the…

SalesDriver

Sue Hay — Wed, 13 Jan 2021 01:31:20 +0000

SalesDriver from Rollick headquartered in Austin is an outdoor vehicle buying program that enables dealers to increase sales and build customer loyalty through partnerships with America’s favorite brands.

Eber

Sue Hay — Wed, 13 Jan 2021 01:31:20 +0000

The Eber extension allows stores to enroll customers in a comprehensive loyalty program in order to drive recurring revenue and snowballing profits.Eber All-in-one solution to analyse & manage customersCustom branding Subscription basis – pay as you goCloud-based – access anywhere, anytime After…

RepeatRewards

Sue Hay — Wed, 13 Jan 2021 01:31:20 +0000

RepeatRewards is a marketing company headquartered in Eden Prairie, whose flagship product is their customer loyalty solution.

Como

Sue Hay — Wed, 13 Jan 2021 01:31:20 +0000

Como is a mobile loyalty program management app from the Israeli company of the same name, formerly known as Conduit.

AiTrillion

Sue Hay — Wed, 13 Jan 2021 01:31:19 +0000

Rakuten Rewards (formerly Ebates)

Sue Hay — Wed, 13 Jan 2021 01:31:19 +0000

Rakuten Rewards (formerly Ebates) headquartered in San Francisco is a customer loyalty platform providing customer rebates and cash back incentives for ecommerce and in-store purchases.

POKET All-in-One Loyalty Program Software

Sue Hay — Wed, 13 Jan 2021 01:31:19 +0000

Poket is an all-in-one Loyalty Program Software that helps businesses increase repeat sales and attract more new loyal customers. With Poket, merchants can set up any combination of loyalty program types tailored to suit their business no matter what industry they’re in. The platform allows merchant…

Rybbon

Sue Hay — Wed, 13 Jan 2021 01:31:19 +0000

Rybbon is a digital rewards platform from the company of the same name in McLean, allowing users to reward research participants for completion of surveys and polls, create customer loyalty programs, or to support employee engagement, via various integrations.

Dosh

Sue Hay — Wed, 13 Jan 2021 01:31:19 +0000

Dosh is a customer loyalty marketing solution from the company of the same name in Austin, allowing retail customers to earn cash back when they shop, dine or travel. Simply download the app, link a card and start earning.

SDK.finance Loyalty

Sue Hay — Wed, 13 Jan 2021 01:31:10 +0000

Increase retention and boost the customer lifetime valueSDK.finance allows users to add a loyalty solution to an e-commerce store in with no development required. The out-of-the-box loyalty solution enables e-commerce businesses to create custom rewards programs, increase retention and boost custome…

EasyRewardz

Sue Hay — Wed, 13 Jan 2021 01:31:10 +0000

Easyrewards Software in Gurgaon offers their customer loyalty software suite of solutions.

Channelplay Loyalty Program

Sue Hay — Wed, 13 Jan 2021 01:31:10 +0000

Channelplay in India builds custom customer loyalty programs from channel and trade loyalty programs, to influencer programs.

TokyWoky Community Platform

Sue Hay — Wed, 13 Jan 2021 01:31:10 +0000

The vendor states TokyWoky builds custom community platforms that help brands gather, engage and activate passionate customers directly on their website. With its gamified white-label platforms, brand marketers can create a unique experience designed to boost brand loyalty for top customers and tran…

SO Connect WiFi Marketing

Sue Hay — Wed, 13 Jan 2021 01:31:09 +0000

SO Connect’s WiFi Marketing allows businesses to gain access and insights from customers as they log into WiFi. With it a business can send targeted and automated messages with offers and invitations, and build relationships that turn new visitors into regulars.

inCust Coupons and Certificates

Sue Hay — Wed, 13 Jan 2021 01:31:09 +0000

inCust Coupons and Certificates aims to give companies powerful instruments for both in-business activities and cross-business marketing. According to the vendor, inCust Coupons and Certificates allows businesses to provide incentives to their customers and prospects in a handy, accountable way. Com…

CardVision

Sue Hay — Wed, 13 Jan 2021 01:31:09 +0000

Fiserv offers CardVision, a loyalty marketing program for financial institutions offering targeted marketing campaigns with a proven track record of motivating cardholders.

uChoose Rewards

Sue Hay — Wed, 13 Jan 2021 01:31:09 +0000

Fiserv’s uChoose Rewards is a customer loyalty program that encourages accountholder retention, card usage and activation with valuable and flexible merchant-funded rewards.

Spendgo

Sue Hay — Wed, 13 Jan 2021 01:31:09 +0000

Spendgo in San Francisco allows users to launch marketing and loyalty programs that customers can use anyway they want. Connect with them at every visit whether its in-store, online, or in a mobile app. Spendgo integrates with third-party point of sale (PoS) systems and ecommerce platforms, via its …

VEMT Experience & Loyalty Cloud

Sue Hay — Wed, 13 Jan 2021 01:31:08 +0000

VEMT Experience & Loyalty Cloud is a CXM platform with 70+ compelling pre-configured end-to-end CX-Flows. The vendor says it is smart, easy-to-implement, and easy-to-update, and that it is designed to enable rapid implementation of high-conversion Customer Experience all along the customer journ…

Prime Cloud

Sue Hay — Wed, 13 Jan 2021 01:31:08 +0000

Prime Cloud is a SaaS solution designed by Loyalty Prime to help companies set up and efficiently manage their customer loyalty programs. The Prime Cloud provides business rules and customization for managing loyalty programs. Multiple APIs provide integration to front-end channels, campaign managem…

Kangaroo Rewards

Sue Hay — Wed, 13 Jan 2021 01:31:08 +0000

Kangaroo Rewards is a loyalty marketing platform and, according to the vendor, the platform can maximize sales, increase customer engagement and drive traffic. Kangaroo’s loyalty marketing solution can be completely customized to engage customers via personalized offers and rewards, automated market…

inCust Loyalty and Rewards

Sue Hay — Wed, 13 Jan 2021 01:31:08 +0000

inCust Loyalty and Rewards aims to provide companies with powerful instruments for increasing customer satisfaction and loyalty, promoting goods and services, and rewarding customer activity. The solution supports a large variety of loyalty program scenarios with flexible reward rules, multilevel re…

Goody

Sue Hay — Wed, 13 Jan 2021 01:31:08 +0000

Many businesses still struggle to define who their customers are. Without that knowledge, businesses rely on expensive third-party programs or research to dictate their strategy. Goody solves that, at a fraction of the cost compared to traditional CRM or coalition loyalty programs, according to the …

CandyBar

Sue Hay — Wed, 13 Jan 2021 01:31:07 +0000

CandyBar provides digital loyalty cards for brick-and-mortar stores and helps them to reward their loyal customers and increase repeat sales.

LoyaltyLion

Sue Hay — Wed, 13 Jan 2021 01:31:07 +0000

LoyaltyLion is a data-driven loyalty and engagement platform used by thousands of ecommerce brands worldwide. The vendor says merchants use LoyaltyLion when they want a fully customised loyalty program that promises to increase customer engagement, retention and spend. Stores using LoyaltyLion typic…

Xoxoday Plum

Sue Hay — Wed, 13 Jan 2021 01:31:07 +0000

Xoxoday promises to help enterprises digitize and gamify their engagement, reward & recognition programs for employees and channel partners, with Xoxoday Plum.The key problem Xoxoday Plum helps solve for is the offline and disengaging nature of channel partnerships and communications. A typical …

Clutch

Sue Hay — Wed, 13 Jan 2021 01:31:07 +0000

Clutch is a B2C multichannel customer loyalty platform from the company of the same name headquartered in Ambler.

Cheetah Loyalty

Sue Hay — Wed, 13 Jan 2021 01:31:07 +0000

Cheetah Digital headquartered in Chicago offers Cheetah Loyalty, a customer loyalty and personalized incentive platform.

Stuzo Open Commerce (Hatch Loyalty)

Sue Hay — Wed, 13 Jan 2021 01:31:06 +0000

Stuzo Open Commerce, formerly Hatch Loyalty and before that Belly, is a loyalty and rewards management platform for small businesses. Hatch Loyalty was acquired by Stuzo in June 2020. Stuzo Open Commerce is presented as an intelligent 1:1 loyalty platform.

Chirpify

Sue Hay — Wed, 13 Jan 2021 01:31:06 +0000

Chirpify is a loyalty management platform for converting social media actions into points or rewards, from the company of the same name in Portland, Oregon.

SaaSquatch

Sue Hay — Wed, 13 Jan 2021 01:31:06 +0000

SaaSquatch is a Marketing Rewards Platform that powers reward programs at every stage of the customer journey through Acquisition, Referral, Retention and Loyalty. Presented as ideal for companies with 10,000+ customers, Unicorns, and Fortune 500 companies, SaaSquatch enables companies to grow their…

Queue

Sue Hay — Wed, 13 Jan 2021 01:31:06 +0000

Queue is a viral brand advocacy and activation platform for amplifying demand generation, organic referral acquisition, revenue acceleration, customer loyalty, community engagement, and brand awareness.
Platform integrates cross-channel marketing automation with social media, actions, data on-board…

CustomerGauge

Sue Hay — Wed, 13 Jan 2021 01:31:05 +0000

CustomerGauge is a software-as-a-service platform that helps clients improve customer experiences. The system automatically measures and analyzes feedback. Some key features include: Net Promoter Score, In-depth Loyalty Analytics, and Hierarchy Based Research.

Zinrelo Loyalty Rewards Platform

Sue Hay — Wed, 13 Jan 2021 01:31:05 +0000

Zinrelo is presented by the vendor as a modern-day, loyalty rewards platform that maximizes repeat sales and per-customer revenue through 360-degree customer engagement, data sciences and machine learning. Zinrelo unlocks customer loyalty across multiple dimensions including transactional, social, r…

LevelUp, now part of Grubhub Enterprise

Sue Hay — Wed, 13 Jan 2021 01:31:05 +0000

LevelUp was a restaurant a payment system with customer loyalty support developed by SCVNGR and acquired by Grubhub in late 2018. It now forms the backbone of Grubhub’s customer loyalty program available to restaurants that use Grubhub’s delivery as a service platform.

Annex Cloud Customer Loyalty Platform

Sue Hay — Wed, 13 Jan 2021 01:31:05 +0000

Annex Cloud (formerly Social Annex) headquartered in Los Angeles, California offers their unified Customer Loyalty Platform: a unified suite of contests, reward, and gamification applications for customers.

The platform has grown in scope, formerly emphasizing only “Contests”; the name and emphasis…

Thirdshelf

Sue Hay — Wed, 13 Jan 2021 01:31:05 +0000

Thirdshelf in Montreal offers their eponymous platform for customer loyalty program management. This solution is targeted to independent retailers.

Loyalty+

Sue Hay — Wed, 13 Jan 2021 01:31:04 +0000

Capillary is a marketing engagement platform which includes CRM, marketing automation, business intelligence and social media capabilities.

TIBCO Reward

Sue Hay — Wed, 13 Jan 2021 01:31:04 +0000

TIBCO Reward (formerly TIBCO Engage) is a real-time customer loyalty and interaction management platform, from TIBCO.

Antavo

Sue Hay — Wed, 13 Jan 2021 01:30:56 +0000

Antavo provides a SaaS platform and strategy to create customer retention programs that, according to the vendor, change customer behaviour and increase lifetime value. The vendor aims to turn customer data into personalised, omnichannel experiences through Recognition Loyalty. Antavo enables brands…

Tango Card

Sue Hay — Wed, 13 Jan 2021 01:30:56 +0000

Tango Card provides digital rewards and incentives. Users can access a global catalog that includes popular e-gift cards, digital Visa and Mastercard rewards, non-profit donations and bitcoin e-gift cards. Tango Card backs their catalog with easy-to-use technology and expert support. Incentives can …

Sparkfly

Sue Hay — Wed, 13 Jan 2021 01:30:56 +0000

Punchh

Sue Hay — Wed, 13 Jan 2021 01:30:55 +0000

Punchh headquartered in San Mateo offers digital marketing for physical retailers, combining AI and machine learning technologies, and a mobile-first approach designed to increase customer lifetime value. Punchh offers partners access to real-time consumer information via a live dashboard, enabling …

RepuGen

Sue Hay — Wed, 13 Jan 2021 01:30:55 +0000

RepuGen is a healthcare reputation management software for medical groups, multi-location hospitals, urgent care centers and dental practices that is designed to help them in aggregating patient feedback and reviews, manage it from a dashboard and measure customer and employee satisfaction.According…

Giftbit

Sue Hay — Wed, 13 Jan 2021 01:30:55 +0000

Giftbit is a rewards platform that lets users buy, send & track digital gift cards. With its web application and API, dedicated customer support, and stats on user behavior and delivery – Giftbit is designed to make it easier to fulfill and manage reward and incentive programs.

SessionM

Sue Hay — Wed, 13 Jan 2021 01:30:55 +0000

SessionM is a customer engagement platform that combines customer data management, loyalty program and offer management, and cross-channel campaign management (SMS, email, push, and in-app messages).

ShoutOUT

Sue Hay — Wed, 13 Jan 2021 01:30:55 +0000

ShoutOUT is a customer engagement and customer loyalty management platform with following integrated solutions working with over 300+ brands in 40+ countries with 3500+ users such as Sampath Bank, DSI Tyres, Mobil, Abans, etc. ShoutOUT Engage – It supports keeping in touch with customers by automate…

Gainsight PX

Sue Hay — Wed, 13 Jan 2021 01:30:54 +0000

Aptrinsic offers their customer engagement platform to software companies wanting to simultaneously build engagement with their applications and track customer engagement within their application, for segmenting or for finding elements in the application that work or that do not; of use for product …

NICE Satmetrix

Sue Hay — Wed, 13 Jan 2021 01:30:54 +0000

Satmetrix is survey-based customer experience management software. It contains summary and individual customer data for tracking the customer lifecycle. Individual features are net promoter scoring (NPS) surveying, automated triggers and alerts when indicants of poor customer experience or lack of e…

Oracle CX Marketing (formerly Oracle Marketing Cloud)

Sue Hay — Wed, 13 Jan 2021 01:30:54 +0000

Yotpo

Sue Hay — Wed, 13 Jan 2021 01:30:54 +0000

Yotpo, an eCommerce marketing platform, helps brands accelerate direct-to-consumer growth. The single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more. The vendor states that brands with Yotpo are empowered to create smarter, higher-converting experien…

Clover

Sue Hay — Wed, 13 Jan 2021 01:30:54 +0000

Clover Networks, a First Data company (merged with Fiserv July 2019) offers a modular suite of Point of Sale systems (PoS) for restaurant and retail. This modular suite features fixed PoS stations, a customer loyalty program and gift card, an analytics module, as well as a mobile point of sale that …

Quadient Inspire

Sue Hay — Wed, 13 Jan 2021 01:30:53 +0000

Quadient Inspire, formerly GMC Inspire, is an enterprise communication platform enabling large enterprises to consistently deliver relevant personalized messages, at the right time through the preferred channel.

Quadient Inspire is a complete platform to plan, design, validate and produce especiall…

Custify

Sue Hay — Wed, 13 Jan 2021 01:30:53 +0000

UserZoom

Sue Hay — Wed, 13 Jan 2021 01:30:53 +0000

Medallia

Sue Hay — Wed, 13 Jan 2021 01:30:53 +0000

Medallia is an enterprise customer feedback solution that allows companies to collect customer feedback across multiple channels and touchpoints, and analyze, understand and react to it in real time.

Khoros Communities (Formerly Spredfast + Lithium)

Sue Hay — Wed, 13 Jan 2021 01:30:52 +0000

Lithium Community is a fully-featured community platform and is focused on the needs of marketers. Lithium most often competes with Jive Team Collaboration and Get Satisfaction.

Sprinklr Modern Care

Sue Hay — Wed, 13 Jan 2021 01:30:52 +0000

With Sprinklr’s Modern Care solution brands can proactively listen to customers across multiple channels, automatically route inbound messages to the right agent, quickly resolve customer issues using their full history and analyze overall performance of the care program in order to make improvement…

SoGoSurvey

Sue Hay — Wed, 13 Jan 2021 01:30:52 +0000

SoGoSurvey is an online survey software solution that helps users create surveys quickly. The free package includes basic features for building surveys and the paid package includes advanced features.

ClickTale

Sue Hay — Wed, 13 Jan 2021 01:30:52 +0000

ClickTale provides a full video playback option for each individual visitor’s session (including mouse movement, clicks and keystrokes). In addition, it uses meta statistics to create visual heatmaps and behavioural reports, as well as conversion analytics and traditional web statistics.

WalkMe

Sue Hay — Wed, 13 Jan 2021 01:30:52 +0000

UserTesting

Sue Hay — Wed, 13 Jan 2021 01:30:51 +0000

UserTesting aims to enable every organization to deliver the best customer experience powered by human insight. The vendor states that with UserTesting’s on-demand Human Insight Platform, companies across industries can make accurate customer-first decisions at every level, at the speed business dem…

Kustomer, from Facebook

Sue Hay — Wed, 13 Jan 2021 01:30:51 +0000

Kustomer is a customer service CRM platform built for managing high support volume by optimizing experiences throughout the customer service journey. The vendor states that Kustomer helps brands resolve conversations on all digital channels by automating 40% of interactions via self-service, first c…

Adobe Experience Manager

Sue Hay — Wed, 13 Jan 2021 01:30:51 +0000

Adobe Experience Manager is a combined web content management system and digital asset management system. The combined applications of Adobe Experience Manager Sites and Adobe Experience Manager Assets is offered by the vendor as an end-to-end solution for managing and delivering marketing content.

Zoho CRM Plus

Sue Hay — Wed, 13 Jan 2021 01:30:51 +0000

Zoho Corporation offers Zoho CRM Plus, a customer experience management platform that features a virtual AI assistant, process automation and business rules engine, and customer behavior analytics.

Guru

Sue Hay — Wed, 13 Jan 2021 01:30:51 +0000

Guru is a knowledge management platform that integrates with Slack, as well as feeds product information into a company’s sales enablement, customer support, and content marketing channels.

Oracle CX Service (formerly Oracle Service Cloud)

Sue Hay — Wed, 13 Jan 2021 01:30:50 +0000

Oracle Service Cloud is the help desk and customer experience management platform from Oracle. The technology was developed and supported by RightNow Technologies as RightNow CX for cloud-based call center automation, until that company’s acquisition by Oracle in 2011 for about $1.5 billion.

Pendo.io

Sue Hay — Wed, 13 Jan 2021 01:30:50 +0000

Pendo.io is a product engagement platform with features for in-app analytics, surveys and feedback, and guidance.

Sprinklr Modern Engagement

Sue Hay — Wed, 13 Jan 2021 01:30:50 +0000

Sprinklr Modern Engagement helps users listen to, triage, engage and analyze conversations across modern channels. The vendor states that users can increase revenue and reduce churn by engaging more customers while reducing cost per engagement and managing brand risk with enterprise-grade governance…

Genesys Engage

Sue Hay — Wed, 13 Jan 2021 01:30:41 +0000

Genesys Engage (formerly PureEngage) is the Genesys customer engagement platform for enterprises. It is designed to be flexible for enterprises, who often have multiple and multi-national locations (including outsourcing) and large peak volumes and populations.

Genesys PureConnect

Sue Hay — Wed, 13 Jan 2021 01:30:41 +0000

Genesys PureConnect was an omnichannel contact center platform that offered cloud-based or on-premise deployments. It featured a SIP-based architecture with VoIP capabilities, allowing companies to connect legacy voice systems and use existing phones. It remains available, but new users are encourag…

MindTouch

Sue Hay — Wed, 13 Jan 2021 01:30:41 +0000

MindTouch is a customer experience management platform with content management and help authoring capabilities. Formerly known as MediaWiki, it is optimized for building knowledge bases for customer self-service and agent assistance purposes.

Zendesk

Sue Hay — Wed, 13 Jan 2021 01:30:41 +0000

Zendesk is a cloud-based software solution that offers help desk ticketing, issue tracking, and customer service support. It integrates with dozens of content management systems, customer relationship management tools, and web apps. Features include hosted support email-ticket integration, online fo…

Exposebox

Sue Hay — Wed, 13 Jan 2021 01:30:40 +0000

ExposeBox – a full 360° Marketing Automation solution, designed to help show customers the right product at the right time to increase conversions, AOV and ROAS whilst reducing costs and CPA. Users can launch omnichannel campaigns and personalise each step of the customer journey, plus, it’s powered…

Voci, by Medallia (V-Blaze)

Sue Hay — Wed, 13 Jan 2021 01:30:40 +0000

Amperity

Sue Hay — Wed, 13 Jan 2021 01:30:40 +0000

Amperity, headquartered in Seattle, offers their customer data platform, supporting raw data ingestion from all sources of customer data, identity resolution driven by AI, and delivery of enriched customer data to the marketing tools that need them.

Gainsight

Sue Hay — Wed, 13 Jan 2021 01:30:40 +0000

Qualtrics

Sue Hay — Wed, 13 Jan 2021 01:30:40 +0000

Qualtrics produces three Web-based products: Research Suite, which helps companies and schools conduct their own custom-made surveys and data analysis; Site Intercept, which allows websites to get feedback from visitors; and 360, a tool to help human resource operations assess employee performance.

RecoSense- Customer Data Platform

Sue Hay — Wed, 13 Jan 2021 01:30:39 +0000

Recosense customer data platform brings unified customer profile, marketing automation, and derivative intelligence to accelerate engagement, loyalty, and lifetime value.

RecoSense offers a dynamic customer data platform(CDP) that conducts sensitive and complex data to leverage a unified customer d…

akaInsights

Sue Hay — Wed, 13 Jan 2021 01:30:39 +0000

akaInsights is a customer data platform from FPT Software headquartered in Hanoi, designed to allow users to access and understand data from multiple channels. It helps conjure a 360 view of every customer and has predictive models so that users can know what their needs are, before customers know i…

Zeotap

Sue Hay — Wed, 13 Jan 2021 01:30:39 +0000

Zeotap is a Customer Intelligence Platform (CIP) that helps companies better understand their customers and predict behaviors, to invest in more meaningful experiences. The vendor aims to enable brands to build on a nucleus of first-party data to win new customers and grow their loyal base. Their in…

CaliberMind

Sue Hay — Wed, 13 Jan 2021 01:30:39 +0000

CaliberMind supports B2B marketers’ pipeline/revenue growth by surfacing data-driven insights through better synchronization of their siloed data. With dozens of tools in the average marketer’s tech stack, creating a unified view of data from multiple, disparate data sources is easier said than done…

mediarithmics

Sue Hay — Wed, 13 Jan 2021 01:30:38 +0000

mediarithmics offers an open and integrated data marketing infrastructure, covering all DMP and CDP uses. The vendor states that the platform can also be used to create Data Alliances, guaranteeing the impermeability of data between partners and compliance with current and future regulations. The te…

Cheetah Engagement Data Platform

Sue Hay — Wed, 13 Jan 2021 01:30:38 +0000

Cheetah Digital Engagement Data Platform is described by the vendor as technology beyond the traditional CDP. It provides real-time data collection, unification, segmentation, and insights — while enabling personalized cross-channel communications, customer experiences, and loyalty programs all from…

Datatrics

Sue Hay — Wed, 13 Jan 2021 01:30:38 +0000

Cinch

Sue Hay — Wed, 13 Jan 2021 01:30:38 +0000

Cinch is a web-based marketing enablement solution that automates customer outreach, advertising, and data collection by bringing online marketing tools to offline businesses. Core functionalities include customer data analytics and segmentation, communication workflow building, email automation wit…

FirstHive

Sue Hay — Wed, 13 Jan 2021 01:30:38 +0000

Firsthive is an Intelligent Customer Data Platform that builds Unique Customer Identities by ingesting data from all sources of customer interactions & transactions such as ERP, CRM, Website, Social, PoS, mobile app, customer care, etc.. THe CDP uses Machine Learning for building unified custom…

Skyfii IO

Sue Hay — Wed, 13 Jan 2021 01:30:37 +0000

Skyfii provides an omnidata intelligence solution that aims to help businesses analyze, predict, and influence visitor behavior across digital and physical experiences. Skyfii helps venues: Manage the Guest Wi-Fi experience across multiple locationsConsolidate visitor data into a single system of re…

JivoChat

Sue Hay — Wed, 13 Jan 2021 01:30:37 +0000

Meiro

Sue Hay — Wed, 13 Jan 2021 01:30:37 +0000

According to the vendor, Meir…

MetaRouter

Sue Hay — Wed, 13 Jan 2021 01:30:37 +0000

MetaRouter is presented by the vendor as a customer data integration solution for security-minded organizations who want to use analytics tools they need, on their own terms. With MetaRouter the user owns the entire data infrastructure, with it deployed on a private cloud, and maintains control of d…

Gainsight CDP

Sue Hay — Wed, 13 Jan 2021 01:30:37 +0000

Customer success specialist Gainsight offers the Gainsight Customer Data Platform, designed to provide B2B companies with the ability to capture and act on customer data in order to better understand and engage customers.

Cassie

Sue Hay — Wed, 13 Jan 2021 01:30:36 +0000

Cassie is a personal information management platform which enables compliance with global data privacy laws including GDPR, CASL and CCPA. It is a secure cloud platform which connects to the user’s other marketing and business software to give a central view of the organisation’s contacts, including…

Trujay

Sue Hay — Wed, 13 Jan 2021 01:30:36 +0000

The vendor says they understand the challenges faced by agencies, marketing groups, sales teams, and business of all sizes.With so many CRM platforms to choose from, and many new options coming out every day, the likelihood of you needing to migrate your data from one CRM to another is very high. Th…

CityFALCON

Sue Hay — Wed, 13 Jan 2021 01:30:36 +0000

CityFALCON provides personalised financial news for your watchlist of stocks, commodities, foreign exchange, cryptocurrencies, indices, private companies, bonds, funds, financial topics and more.
Our proprietary technology creates a different news feed for every person. Imagine a financial news fee…

Zylotech

Sue Hay — Wed, 13 Jan 2021 01:30:36 +0000

The vendor states that Zylotech is recognized by Forrester, Gartner, and others as a key player in the fast-growing Customer Data Platform (CDP) space. They state that the company’s self-learning customer data and analytics platform keeps customer data “live” and enriched for 1:1 personalization and…

Lemnisk

Sue Hay — Wed, 13 Jan 2021 01:30:35 +0000

Lemnisk is presented by the vendor as technology that supports real-time marketing automation, built on an intelligent & secure Customer Data Platform orchestrating 1-to-1 personalization and cross-channel customer journeys at scale that is used to increase conversions, retention & growth fo…

Bridg CDP+CRM

Sue Hay — Wed, 13 Jan 2021 01:30:35 +0000

Bridg is a customer data platform that aims to make customer information accessible and actionable for brick-and-mortar retailers.Bridg CDP+CRM centralizes customer data, enhances data with third-party knowledge, provides deep analytics & business insights, builds & measures marketing audien…

Vynamic Engage

Sue Hay — Wed, 13 Jan 2021 01:30:35 +0000

Deibold Nixdorf now offers Vynamic Engage, a customer data platform enabling retailers to create complete customer profiles, launched in early 2018.

NGDATA Intelligent Engagement Platform

Sue Hay — Wed, 13 Jan 2021 01:30:27 +0000

NGDATA Lily CDP is a hadoop-based platform acquired by and supported by Belgian company NGDATA since original developer Outerthought’s acquisition by that company.

Umbel

Sue Hay — Wed, 13 Jan 2021 01:30:27 +0000

Umbel in Austin, Texas offers their eponymous customer data aggregation and management platform.

Mapp Intelligence, powered by Webtrekk

Sue Hay — Wed, 13 Jan 2021 01:30:26 +0000

Mapp Intelligence, powered by Webtrekk, is a Customer Data Platform that not only collects and analyzes user data and behavior from apps and websites, but also personalizes experiences based upon this data. According to the vendor, Mapp Intelligence features a powerful filter engine with extremely r…

Redpoint CDP

Sue Hay — Wed, 13 Jan 2021 01:30:26 +0000

The RedPoint Customer Data Platform (CDP) is the flagship product providing strong customer data integration capabilities, from RedPoint Global in Massachusetts.

LeadBoxer

Sue Hay — Wed, 13 Jan 2021 01:30:26 +0000

LeadBoxer is a lead & customer data platform that gives business users real-time information about companies and people that visit their website & read their emails. LeadBoxer aims to turn behavioural data into actionable insights. The platform is designed to work with many different sources…

Leadspace

Sue Hay — Wed, 13 Jan 2021 01:30:26 +0000

Leadspace is a software as a service (SaaS) company that finds leads in social media, contact databases and customer relationship management systems by comparing people’s online presence to a vendor’s unique ideal buyer profiles. Leadspace is used by inside sales teams for finding new prospects, and…

LeadBoxer

Sue Hay — Wed, 13 Jan 2021 01:30:26 +0000

Zaius

Sue Hay — Wed, 13 Jan 2021 01:30:25 +0000

Zaius is a a customer data platform, or as the vendor describes it, B2C CRM. It’s designed to help B2C marketers grow revenue from their existing customer base using segmentation,
personalization, marketing automation, and attribution tools.

Lytics

Sue Hay — Wed, 13 Jan 2021 01:30:25 +0000

Lytics is a customer data platform (CDP) from the company of the same name in Portland.

QuickPivot

Sue Hay — Wed, 13 Jan 2021 01:30:25 +0000

QuickPivot, headquartered in Boston, offers their customer data platform (CDP).

SessionM

Sue Hay — Wed, 13 Jan 2021 01:30:25 +0000

SessionM is a customer engagement platform that combines customer data management, loyalty program and offer management, and cross-channel campaign management (SMS, email, push, and in-app messages).

Adobe Experience Platform

Sue Hay — Wed, 13 Jan 2021 01:30:25 +0000

The Adobe Experience Platform is a customer data solution serving as the foundation of the Adobe Experience Cloud, and is provided as a customer experience management platform with real-time customer profiles, continuous intelligence, and an open and extensible architecture that enables delivering p…

Hull

Sue Hay — Wed, 13 Jan 2021 01:30:24 +0000

Hull offers a customer data platform that promises to collect, transform, enrich, filter, search and segment customer data across various tools.

It is a real-time rule and action engine that aims to provide SaaS and Ecommerce businesses with more control over their customer data.
1. CollectStore al…

Blueshift

Sue Hay — Wed, 13 Jan 2021 01:30:24 +0000

Blueshift Labs is a marketing automation software solution offered by Blueshift Labs. It tracks data for individuals, but does not have an attribution model.

Ensighten Pulse

Sue Hay — Wed, 13 Jan 2021 01:30:24 +0000

Ensighten Pulse is a customer data platform from Ensighten offering multi-channel data collection and the ability to create robust, “360-degree view” customer profiles.

Signal

Sue Hay — Wed, 13 Jan 2021 01:30:24 +0000

Signal (formerly BrightTag) offers a customer identity solution via its customer data platform for retailers and brands.

Tealium AudienceStream

Sue Hay — Wed, 13 Jan 2021 01:30:23 +0000

The Tealium AudienceStream solution offers segmentation and data enrichment capabilities to help users drive real-time marketing actions using their existing tools. AudienceStream helps unify fragmented omnichannel and cross-device marketing data to allow marketers to better leverage their customer…

Reachforce SmartSuite (Now Leadspace)

Sue Hay — Wed, 13 Jan 2021 01:30:23 +0000

ReachForce in Austin, Texas offers a suite of data quality products for cleaning and preparing marketing data obtained from lead forms or commonly used marketing platforms, with the goal of maximizing the reliability and sufficiency of aggregated lead data.

FullContact

Sue Hay — Wed, 13 Jan 2021 01:30:23 +0000

FullContact provides APIs to support individuals, businesses, and developers in managing and enhancing their contact and customer data. The APIs can be used to provide social profiles in an app, improve contacts in address books, enrich CRM information, or create highly personalized marketing campai…

V12 Data

Sue Hay — Wed, 13 Jan 2021 01:30:23 +0000

The V12 Data Platform (formerly called the Launchpad Marketing Cloud) is comprised of a collection of online and offline marketing solutions that is designed to manage existing customer relationships and identify new prospective customers by granting users access to The V12 Group Data Cloud. It cont…

BlueConic

Sue Hay — Wed, 13 Jan 2021 01:30:23 +0000

BlueConic is a customer data platform that is designed to harness the data required to power the recognition of an individual at each interaction, and then synchronizes their intent across the marketing ecosystem.

Salesforce Marketing Cloud Interaction Studio (formerly Evergage + MyBuys)

Sue Hay — Wed, 13 Jan 2021 01:30:22 +0000

Exponea

Sue Hay — Wed, 13 Jan 2021 01:30:22 +0000

Twilio Segment

Sue Hay — Wed, 13 Jan 2021 01:30:22 +0000

Segment is a customer data platform that helps engineering teams at companies like Tradesy, TIME, Inc., Gap, Lending Tree, PayPal, and Fender, etc., achieve time and cost savings on their data infrastructure, which was acquired by Twilio November 2020. The vendor says they also enable Product, BI, a…

Listrak

Sue Hay — Wed, 13 Jan 2021 01:30:22 +0000

Listrak, headquartered in Pennsylvania, offers a customer data and marketing platform for retailers that features email marketing with social network engagement, abandoned cart rescue, and in-store data / information retrieval. Listrak is retail-specific and helps create an integrated and personaliz…

SAP Customer Data Cloud (formerly Gigya)

Sue Hay — Wed, 13 Jan 2021 01:30:22 +0000

The SAP Customer Data Cloud, based on Gigya (acquired by SAP in 2017) is a product suite that allows users to identify consumers, business customers, or partners across devices and channels to drive registrations and engagement; manage access, permission, and consent; and transform data into unified…

Oracle CX Marketing (formerly Oracle Marketing Cloud)

Sue Hay — Wed, 13 Jan 2021 01:30:21 +0000

Treasure Data

Sue Hay — Wed, 13 Jan 2021 01:30:21 +0000

Treasure Data is designed to empower marketers with rich customer insights to drive remarkable customer experiences.
Treasure Data is an enterprise-grade Customer Data Platform (CDP) that handles the complex, data-intensive needs of large teams. Dedicated to managing the entire process of building …

Revv

Sue Hay — Wed, 13 Jan 2021 01:10:16 +0000

Revv aims to give businesses the speed and brand consistency in their documents to stand out from competitors. Documents are organized, shared and eSigned in one central place so users can focus on their jobs. Customize any of the 1000+ vetted, pre-formatted business templates to draft documents. In…

eOriginal SmartSign

Sue Hay — Wed, 13 Jan 2021 01:10:16 +0000

eOriginal SmartSign is an electronic signature software offering from eOriginal. It includes features such as transaction management.

ADSS Signing Server

Sue Hay — Wed, 13 Jan 2021 01:10:16 +0000

ADSS Signing Server is an electronic signature solution that can be used for creating and verifying advanced digital signatures on any type of document, web form or transaction. ADSS Signing Server complies with the OASIS DSS and DSS-X protocol specifications. ADSS Signing Server can create and veri…

SpotDraft

Sue Hay — Wed, 13 Jan 2021 01:10:16 +0000

SpotDraft is an end-to-end contract automation platform that helps organizations draft, review, and manage contracts, from drafting to execution and beyond.

The SpotDraft engine has been built to understand the context behind every uploaded contract. When uploading legacy contracts in bulk, or crea…

AlphaTrust PRONTO

Sue Hay — Wed, 13 Jan 2021 01:10:16 +0000

AlphaTrust PRONTO is an electronic signature software offering from AlphaTrust. It includes features such as flexibility and adaptability.

Liveoak

Sue Hay — Wed, 13 Jan 2021 01:10:15 +0000

Liveoak Technologies in Austin, now part of DocuSign (acquired July 2020) provides a “know your customer” workflow primarily used by financial institutions to provide virtual engagement, and a better document signing experience that is completely auditable, or that require customer identity verifica…

Contractbook

Sue Hay — Wed, 13 Jan 2021 01:10:15 +0000

Contractbook is a digital contract management platform where users can manage the entire lifecycle of contracts in one flow. Create contracts with updated templates, sign them with a digital signature and organise them safely in the cloud. Users can also collaborate in teams, execute the contract an…

SELISE ARC

Sue Hay — Wed, 13 Jan 2021 01:10:15 +0000

SELISE Acquisition & Retention Cloud is presented by the vendor as the first building block of one’s very own Digital Platform. ARC contains a data lake full of one’s own relevant business data, and also from third party systems. It is furthermore enhanced with various essential business tools l…

CM.com Sign

Sue Hay — Wed, 13 Jan 2021 01:10:15 +0000

With the Sign solution users can send PDF and Word documents to co-signers. Recipients can digitally sign these files on their mobile phone, tablet, laptop or any other device. No special app or program is required.Once signed, the contracts are provided with a time stamp and secured with a certific…

Odoo Sign

Sue Hay — Wed, 13 Jan 2021 01:10:15 +0000

Designed to improve hiring processes, reduce sales cycles, and keep track of all contracts, Odoo’s eSignature solution is presented as an easy-to-use, fully integrated solution. The vendor states Odoo Sign is a fast, convenient way to send, sign, and approve documents. Users can prepare clean, polis…

Visma Sign

Sue Hay — Wed, 13 Jan 2021 01:10:14 +0000

Visma Sign is an electronic signature tool, from the Visma Group headquartered in Oslo.

Assently E-Sign

Sue Hay — Wed, 13 Jan 2021 01:10:14 +0000

Assently E-Sign is an electronic signature option from Assently AB, in Stockholm.

SignHero

Sue Hay — Wed, 13 Jan 2021 01:10:14 +0000

SignHero is an electronic signature solution with a free edition, supported by Avaintec in Helsinki.

Juro

Sue Hay — Wed, 13 Jan 2021 01:10:14 +0000

Juro is a contract collaboration platform that enables businesses to self-serve, agree and manage contracts and their data in one unified workspace. Juro’s no-code editor is designed to turn contracts into actionable data, giving users control and visibility at every moment, and empowering teams to …

MOXIS

Sue Hay — Wed, 13 Jan 2021 01:10:14 +0000

XiTrust in Austria presents an electronic signature solution in MOXIS, a digital signature application.

DocFactory

Sue Hay — Wed, 13 Jan 2021 01:10:14 +0000

DocFactory is presented by NeoLedge, headquartered in Lille Cedex, as an all-in-one electronic document solution featuring centralized scanning, conversion, capture and export of any document, as well as electronic signature functions.

SigniFlow

Sue Hay — Wed, 13 Jan 2021 01:10:13 +0000

SigniFlow provides users with a combination of flexible workflow, document management, digital signing and legal compliance tools. According to the vendor, SigniFlow can digitize all of their customers paper-based processes, drastically decreasing costs, while increasing efficiency and productivity.

QwickSign

Sue Hay — Wed, 13 Jan 2021 01:10:05 +0000

QwickSign is an electronic signature application from Magtek.

Modern Requirements4DevOps

Sue Hay — Wed, 13 Jan 2021 01:10:05 +0000

Modern Requirements4DevOps is a fully-featured Requirements Management tool built into Azure DevOps. By partnering with Microsoft, Modern Requirements is able to offer a fully integrated solution within Azure DevOps, TFS, and VSTS.

The Modern Requirements solution provides the ability to:
Create d…

emSigner

Sue Hay — Wed, 13 Jan 2021 01:10:05 +0000

emSigner, eMudhra’s proprietary digital signing and workflow management solution, allows users to sign, send, track, archive and manage smart documents. The vendor’s goal is to make eSignature a snap for users, and in the process help them build an entire document ecosystem in a digital manner. Acco…

Interlace Health (formerly FormFast)

Sue Hay — Wed, 13 Jan 2021 01:10:04 +0000

Interlace Health (formerly FormFast) is an eForms, eSignature, and workflow automation system for the healthcare industry. It allows users to standardize data capture and document handling procedures, with the goal of increasing operational efficiency at hospitals.

Outlaw

Sue Hay — Wed, 13 Jan 2021 01:10:04 +0000

Outlaw provides a contract management solution that differentiates itself by ease of use. The vendor says the software help organizations organize and transform their contract processes. Key benefits include: accelerating contract cycles, streamlining negotiation, ensuring compliance and enhancing w…

Signable

Sue Hay — Wed, 13 Jan 2021 01:10:04 +0000

UK company Signable offers an electronic signature application featuring SSL encryption, audit log, GDPR compliant security and identity verification, document integrity checking, and other features supporting businesses needing an esign solution.

E-Sign

Sue Hay — Wed, 13 Jan 2021 01:10:04 +0000

E-Sign in Liverpool offers their UK compliant electronic signature application featuring mobile app, custom branding for forms, and embedded forms for company website or emails to be signed.

HelpSystems Webdocs Forms Management

Sue Hay — Wed, 13 Jan 2021 01:10:04 +0000

HelpSystems Webdocs Forms Management helps businesses capture every last bit of information directly into their systems using electronic fillable forms.

EnterpriseDoX

Sue Hay — Wed, 13 Jan 2021 01:10:03 +0000

EnterpriseDoX is an electronic signature software offering from SIGNiX headquartered in Chattanooga, Tennessee. It includes features such as custom branding options and advanced reporting. It’s presented as an enterprise level solution, over their less feature rich product MyDox which is targeted at…

eSign Emcee

Sue Hay — Wed, 13 Jan 2021 01:10:03 +0000

Topaz Systems headquartered in Simi Valley, California provides a wide range of electronic signature solutions for end users and developers, one of which is eSign Emcee, an esignature solution that can be flexibly integrated into business and document processes.

Kofax SignDoc

Sue Hay — Wed, 13 Jan 2021 01:10:03 +0000

Kofax SignDoc is an electronic signature solution.

Signtech

Sue Hay — Wed, 13 Jan 2021 01:10:03 +0000

Signtech is an electronic signature software offering from Signtech Paperless Solutions.

Lightico e-Signatures

Sue Hay — Wed, 13 Jan 2021 01:10:03 +0000

Lightico offers a simple eSign & document sharing solution for call agents to get customer IDs and signatures while speaking on phone. No app is required.

According to the vendor, while speaking with customers on the phone…
– call agents seamlessly capture customer IDs (drivers license, elect…

OZ e-Form

Sue Hay — Wed, 13 Jan 2021 01:10:03 +0000

OZ e-Forms is a software that allows users to convert paper forms to digital forms to increase efficiency. Users can create custom forms, contracts, and other documents and have them processed, signed, and approved digitally, with timestamp information. Other capabilities include voice recording, e-…

Yozons

Sue Hay — Wed, 13 Jan 2021 01:10:02 +0000

Yozons is an electronic signature software offering from Yozons, Inc.. It includes features such as fully branded web-based deployment and open-source software.

InScribe

Sue Hay — Wed, 13 Jan 2021 01:10:02 +0000

InScribe from AssureSign is the Florida-based company’s electronic signature software priced for small businesses.

WP Digital E-Signature

Sue Hay — Wed, 13 Jan 2021 01:10:02 +0000

WP Digital E-Signature is an electronic signature software offering from ApproveMe. It includes features such as documents signed using your website and built-in UETA compliance.

QUICKSIGN

Sue Hay — Wed, 13 Jan 2021 01:10:02 +0000

QUICKSIGN is an electronic signature software offering from QUICKSIGN.

eSignSystems SmartSAFE

Sue Hay — Wed, 13 Jan 2021 01:10:02 +0000

eSignSystems SmartSAFE is an electronic signature software offering developed by eSignSystems, which became a division of DocMagic in 2014; DocMagic now owns and supports the software. It includes features such as full lifecycle management of electronic signature and delivery and notation.

ComsignTrust

Sue Hay — Wed, 13 Jan 2021 01:10:01 +0000

ComsignTrust is an electronic signature software offering from ComsignTrust.

Namirial SIGNificant

Sue Hay — Wed, 13 Jan 2021 01:10:01 +0000

Namirial (formerly Xyzmo Software) offers SIGNificant, an electronic signature software offering. It includes features such as controlling every step of the signing process and get documents signed in-person on mobile devices.

eSignly

Sue Hay — Wed, 13 Jan 2021 01:10:01 +0000

eSignly is an electronic signature software offering. It includes features such as adaptability for multiple types of legal forms and secure, legally binding e-signatures.

Signsquid

Sue Hay — Wed, 13 Jan 2021 01:10:01 +0000

Signsquid is an electronic signature software offering from Signsquid. It includes features such as signing PDF documents online and electronic notary / e-notarization.

CobbleStone

Sue Hay — Wed, 13 Jan 2021 01:10:01 +0000

Contract Insight by CobbleStone Systems is a web-based Contract Management Software. Features include enterprise contract tracking, contract drafting, eSignature, custom fields, custom report design tools, e-mail alerts, calendar reminders, task notifications, security, document management, check in…

Conga Sign

Sue Hay — Wed, 13 Jan 2021 01:10:00 +0000

Conga now offers electronic signature, via Conga Sign.

AssureSign

Sue Hay — Wed, 13 Jan 2021 01:10:00 +0000

AssureSign is an electronic signature software offering from AssureSign LLC. It includes features such as ultimate accessibility and integrations with widely-used third party applications such as Windows Azure and Salesforce.com. It is targeted at mid-size and large enterprises.

Signix MyDoX

Sue Hay — Wed, 13 Jan 2021 01:10:00 +0000

Signix MyDoX is an electronic signature system that competes with Adobe Echosign and DocuSign.

iSIGN

Sue Hay — Wed, 13 Jan 2021 01:10:00 +0000

iSign (formerly CIC) is an electronic signature software offering from iSign Solutions in San Jose.

Signicat SignIT

Sue Hay — Wed, 13 Jan 2021 01:10:00 +0000

Signicat SignIT is an electronic signature software offering from Signicat.

Scrive

Sue Hay — Wed, 13 Jan 2021 01:09:59 +0000

Scrive, headquartered in Stockholm, touts a compliant, secure esignature solution for companies along with an API supporting a branded and well-integrated enterprise esign solution.

Inkdit

Sue Hay — Wed, 13 Jan 2021 01:09:51 +0000

Inkdit offered e-signatures for forms and contracts. The company ended operations in 2017.

Secured Signing

Sue Hay — Wed, 13 Jan 2021 01:09:51 +0000

Secured Signing is an electronic signature software offering from SecuredSigning. It includes features such as capturing graphical signatures and individually sign a document.

SigningHub

Sue Hay — Wed, 13 Jan 2021 01:09:51 +0000

SigningHub provides a secure way to sign documents. The vendor’s value proposition is that their solution provides long-term advanced electronic signatures that are legally compliant and independently verifiable. This solution caters to all levels of signature including EU qualified signatures.

F…

Able2Extract Professional

Sue Hay — Wed, 13 Jan 2021 01:09:51 +0000

Able2Extract Professional, is a PDF converter, editor and creator, a PDF suite that aims to cut down on time spent dealing with PDFs and increase PDF productivity in the office.Able2Extract lets users convert scanned and native PDFs to more than 10 formats, such as MS Word, Excel, PowerPoint, Publis…

PDF Sign&Seal

Sue Hay — Wed, 13 Jan 2021 01:09:51 +0000

PDF Sign&Seal is a desktop application that is designed to make it easy to apply PDF digital signatures, time-stamps and strong PDF security to business documents. The vendor says it has been carefully designed for busy managers that have ease of use as a priority. The vendor’s value proposition…

Zoho Sign

Sue Hay — Wed, 13 Jan 2021 01:09:51 +0000

Zoho Sign is a digital signing service that lets you execute contracts quickly without the hassles of transporting paper documents while ensuring security and legality. It works completely on cloud and integrates readily with your everyday apps.
According to the vendor, Zoho Sign is perfect for an…

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