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Contact centers have one of the highest staff rotation rates in the industry and one of the lowest age averages. In this scenario, creating a mechanism that motivates and promotes employee loyalty is very important. OneContact Gamification is a tool designed to shape behaviors, develop skills and dr…
Contact centers have one of the highest staff rotation rates in the industry and one of the lowest age averages. In this scenario, creating a mechanism that motivates and promotes employee loyalty is very important. OneContact Gamification is a tool designed to shape behaviors, develop skills and dr…
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